Make sure your website complies with FTC dark pattern guidelines. Use this checklist and our free scanner to identify deceptive design before regulators do.
The FTC's 2022 report, "Bringing Dark Patterns to Light," made it clear that the agency considers deceptive design a violation of existing consumer protection law. The report cataloged dark pattern techniques used across e-commerce, subscription services, and social media, and signaled that enforcement would ramp up.
That warning was not empty. In 2022, Epic Games agreed to pay $245 million for using deceptive button placement that tricked Fortnite players into making unintended purchases. In 2023, Amazon paid $25 million over its difficult-to-navigate Alexa subscription cancellation process. ABCmouse settled for $10 million in 2020 for burying auto-renewal terms and making cancellation unreasonably difficult.
What triggers an FTC investigation? Consumer complaints are the most common catalyst, but the FTC also conducts its own sweeps of industries and responds to referrals from state regulators. Practices that generate a high volume of complaints or chargebacks, unusually high cancellation friction, or patterns of unauthorized charges are all red flags that can draw scrutiny.
Review your website against each item below. These 12 points cover the most common dark pattern violations that have led to FTC enforcement actions. Failing any of these is a signal that your website may be at risk.
If your website fails any of the checklist items above, the first step is to audit your full checkout and subscription flow end to end. Walk through the process as a new user would, from signup to cancellation, and document every point where the design nudges users toward a specific choice.
Fix any deceptive UI elements: remove pre-checked boxes, simplify cancellation to the same number of steps as signup, replace confirm-shaming language with neutral wording, and surface all fees before the final payment step. Run our free dark pattern scanner after making changes to verify the issues are resolved. Document your compliance efforts in case you ever need to demonstrate good faith to a regulator.
For real-world examples of enforcement cases and the fines involved, visit our dark pattern examples and fines page. Our full Dark Pattern Scanner page has more details on the scanning engine, and you can compare plan options on our pricing page.